Last Updated: March 1, 2026

Thank you for shopping with Daley Designs by Toni.

Because most of our products are custom-made or personalized, please review our policy carefully before purchasing.

1. Custom & Personalized Items

All custom, personalized, sublimated, and laser engraved products are:

❌ Non-refundable
❌ Non-returnable
❌ Non-exchangeable

This includes items with:

• Custom names

• Dates

• Logos

• Custom sizing

• Uploaded artwork

Please carefully review proofs and order details before approving.

2. Proof Approval

If a digital proof is provided, it is the customer’s responsibility to review spelling, layout, sizing, and details.

Once a proof is approved, Daley Designs by Toni is not responsible for errors.

3. Non-Custom Items

Non-custom items may be eligible for return within 7 days of delivery.

To qualify:

• Item must be unused

• In original condition

• In original packaging

Customer is responsible for return shipping costs.

4. Damaged or Defective Items

If your order arrives damaged:

• Contact us within 3 days of delivery

• Provide clear photos of the damage and packaging

We will evaluate and offer a replacement if appropriate.

5. Shipping Issues

Daley Designs by Toni is not responsible for:

• Lost packages

• Stolen packages

• Carrier delays

Claims must be filed directly with the shipping carrier.

6. Cancellations

Orders may not be canceled once production has begun.

Because many items are custom-made, cancellations are not guaranteed after purchase.

7. Chargebacks & Payment Disputes

If a chargeback is filed for a custom product that was produced according to approved proof, Daley Designs by Toni reserves the right to provide proof of approval and production documentation to the payment processor.

8. Contact

For refund inquiries, please contact:
daleydesignsbytoni@gmail.com

Refund Policy